Adobe has opened applications for the Technical Support Consultant position for freshers in 2023. This is a work-from-home job offering an annual salary package of Rs. 5,75,000. Read further for complete details about Adobe’s job vacancy including role and responsibilities, eligibility criteria, selection process, and how to apply online.
About Adobe
Adobe is a leading global software company that offers creative, marketing and document solutions and services. Adobe empowers customers to create and deliver exceptional digital experiences.
Headquartered in San Jose, California, Adobe has offices across the world including India. Adobe provides a collaborative work culture and excellent opportunities to launch a promising career.
| Particulars | Details |
|---|---|
| Company Name | Adobe |
| Job Role | Technical Support Consultant |
| Location | Work From Home + Office (Bangalore) |
| Salary Offered | ₹5,75,000 per annum |
| Experience Required | Freshers can apply |
| Minimum Education | Graduate in any discipline |
| Key Skills | Customer service, Technical troubleshooting, Communication |
| Job Responsibilities | Providing tech support over call/chat, Troubleshooting issues, Recording customer interactions, Meeting resolution metrics |
| Age Limit | Minimum 18 years |
| Selection Process | Screening – Online Test – Interview |
| Application Mode | Online through Adobe careers portal |
| Application Deadline | 2nd September 2023 |
Technical Support Consultant Role and Responsibilities
As a Technical Support Consultant at Adobe, you will be responsible for providing customer support for Adobe’s digital web products like Adobe XD, Animate, Express etc. Key responsibilities include:
- Handling customer queries and resolving technical issues via call & chat
- Troubleshooting problems, providing fixes and workarounds
- Recording details of every customer interaction in databases
- Escalating complex complaints to supervisor if required
- Meeting resolution timelines and quality standards
- Submitting reports on top issues, trends and resolutions
- Staying updated on product knowledge
This is an excellent work from home opportunity for freshers to gain experience in technical customer support domain.
Eligibility Criteria
- Educational Qualification: Graduate in any discipline
- Work Experience: Freshers can apply
- Skills: Customer service, communication, technical troubleshooting
Good grasp of operating systems, desktop support and internet connectivity required.
How to Apply for Technical Support Consultant Vacancy?
Eligible candidates can apply for the Technical Support Consultant work from home job at Adobe through the following process:
- Visit Careers Page on Adobe Website
- Search for Technical Support Consultant opening
- Click on the Apply button
- Sign up and create your candidate profile on portal
- Fill the online application form completely
- Attach necessary documents and submit application
The application deadline is 2nd September 2023. Apply well in advance.
Selection Process
Adobe follows a competitive selection process involving:
- Initial screening of applicant resumes
- Online coding test to evaluate technical skills
- Technical interview round
- HR interview round
Selected candidates will receive job offer over email. The job involves working partly from home and partly from Bangalore office.
So if you are a fresher looking for remote experience, apply soon for Adobe’s Technical Support Consultant work from home job through their online application portal.
Disclaimer
This article is only for informational purposes and is not an official announcement from Adobe. All details regarding the job role, qualifications, eligibility criteria, selection process, pay scales, and application procedure have been collected from publicly available sources and Adobe’s career page. The actual process may vary from what is outlined here. For authentic and up-to-date information, please refer to the official Adobe careers portal.
The article is not a recruitment advertisement or solicitations for job applications. We do not make any representations, warranties, or assurances as to the accuracy, reliability, or completeness of the information provided. Readers must conduct their own due diligence and verify details before applying for any position. Our website shall not be responsible for any loss or damage caused due to any action taken basis the information provided here. Applicants are advised to use their judgment and apply through official channels only.
The purpose of this disclaimer is to:
- State that this article is only for informational purposes
- Clarify that actual details may vary from what is provided
- Disclaim liability for any inaccuracies or incompleteness of information
- Advise readers to validate details from official sources
- Limit legal liability for any losses suffered based on this information
- Recommend applying directly through the company website
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