Are you a recent graduate looking for a promising career opportunity? Look no further! Tech Mahindra is offering exciting job openings for Customer Service Associates in 2023. Learn about the eligibility criteria, application process, and more.
Exploring Tech Mahindra Recruitment 2023: Customer Service Associate Roles
Tech Mahindra Jobs for Freshers 2023 is looking for the post of Customer Service Associates, posts for its various positions. To be eligible and apply for it, graduation is a must. The recruitment will be made via Shortlisting/ Assessment test, online or face-to-face interview. You need to apply for this post online mode before the last date. The detailed process, eligibility criteria, and requirements are given below.
| Company Name | Tech Mahindra |
|---|---|
| Job Role | Customer Service Associate |
| Education | Graduation |
| Salary Range | Rs 2,50,000 to Rs 4,00,000 per annum |
| Work Location | Work from home |
| Experience | Freshers and Experience (1 Year) |
| Age Limit | Minimum 18 years |
| Language Skills | Proficiency in English and Hindi (verbal and written) |
| Typing Skills | Minimum 25 words per minute with 85% accuracy on the keyboard |
| Shifts | Night shifts and rotating shifts |
| Application Deadline | Apply by (25-08-2023) |
| Application Fee | No application fee |
| Qualifications | Undergraduate or Graduate |
| Contract Duration | 6 months |
| Interviews | Conducted virtually |
| Device Requirement | Own device (Win 10/i3/8 GB RAM – BB or dongle with 20 Mbps speed) |
| Languages | Average English with regional languages (Guajarati, Punjabi, Marathi, Bengali, Odia, Assamese) |
This table provides a clear and concise overview of the essential details about the Tech Mahindra recruitment for the Customer Service Associate position.
Eligibility Criteria and Requirements for Customer Service Associate Positions
- Education: Graduation is a must.
- Age Limit: Minimum age of 18 years; no upper age limit.
- Language Skills: Proficiency in English and Hindi (verbal and written).
- Typing Skills: Minimum 25 words per minute with 85% accuracy on the keyboard.
- Shifts: Willingness to work night shifts and rotating shifts.
Roles and Responsibilities: A Closer Look at the Customer Service Role
As a Customer Service Associate at Tech Mahindra, you’ll be responsible for the following:
- Handling phone calls and resolving customer queries.
- Escalating priority issues per client specifications.
- Providing input on process changes and best practices.
- Staying updated with new updates and process changes.
- Maintaining exemplary attendance and punctuality.
Salary Insights: Earning Potential as a Tech Mahindra Customer Service Associate
The compensation range for the position of Customer Service Associate is between Rs 2,50,000 and Rs 4,00,000 per annum. Further details on salary can be found in the official notification.
Remote Work Opportunities: Customer Service Associates Can Work from Home
Tech Mahindra understands the evolving work landscape. Successful candidates for the Customer Service Associate positions will have the flexibility to work from the comfort of their homes.
Tech Mahindra Selection Process: From Shortlisting to Personal Interviews
Tech Mahindra follows a comprehensive selection process:
- Shortlisting: Based on age, location, and qualification.
- Personal Interview: Face-to-face or telephonic, as applicable.
How to apply for the Tech Mahindra Customer Service Associate position
- Click “Apply Now”: Click on the “Apply Now” button to initiate the application process.
- Create an Account: If you’re a new user, you may need to create an account on the Tech Mahindra Careers portal. Provide the required information to set up your account.
- Log In: If you already have an account, log in using your credentials.
- Complete Application Form: Fill out the online application form with accurate details. Ensure that you provide all necessary information, including your education, work experience, contact information, and any additional documents required.
- Upload Documents: Upload your resume, cover letter, and any other documents that may be requested as part of the application.
- Review and Submit: Double-check all the information you’ve provided to ensure accuracy. Review your application thoroughly before clicking the “Submit” button.
- Confirmation: After submitting your application, you will receive a confirmation message acknowledging receipt of your application.
- Stay Informed: Keep an eye on your email for further communication from Tech Mahindra regarding the status of your application, interview details, and next steps.
- Apply Before the Deadline: Ensure that you submit your application on or before the specified deadline (25-08-2023).
Conclusion
Tech Mahindra’s 2023 recruitment drive presents a golden opportunity for fresh graduates to embark on an exciting career journey as Customer Service Associates. If you meet the eligibility criteria and are ready to contribute to exceptional customer experiences, don’t miss the chance to apply before the deadline. Remember, this is your chance to join a reputable company and shape your professional future.
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