Rackspace Technology, a leading global IT services company, has opened multiple customer service work-from-home job positions across India. These remote customer support roles offer schedule flexibility and an opportunity to kickstart your career. This blog provides complete details on Rackspace Technology recruitment 2023 including vacancies, salary, qualifications, selection process, and how to apply online before the last date.
Overview of Rackspace Technology Job Openings
Rackspace Technology is hiring candidates for the following customer service work from-home role:
- Customer Service Specialist
The number of vacancies is not specified. Selected candidates can work from home remotely.
Key Highlights of Rackspace Recruitment 2023:
- Location: Work from home
- Salary: Around Rs. 35,400 per month
- Qualification: 12th pass/Graduate degree
- Age limit: Minimum 18 years
- Selection process: Shortlisting, assessment, and interview
- Last date to apply: 15 September 2023
| Job Location | Work From Home |
| Number of Vacancies | Multiple (exact number unspecified) |
| Job Role | Customer Service Specialist |
| Salary | Around Rs. 35,400 per month |
| Eligibility | 12th pass/Graduate degree, 18+ years of age |
| Selection Process | Shortlisting, Assessment Test, Interview |
| Application Mode | Apply from below link |
Rackspace Customer Service Job Description and Responsibilities
As a Customer Service Specialist, your core responsibilities will include:
- Handling incoming calls efficiently and professionally
- Addressing customer queries, issues and complaints
- Creating and updating support tickets in the system
- Documenting call information accurately
- Directing calls to appropriate teams or individuals
- Verifying customer identity using approved methods
- Meeting customer service quality standards
This role requires good communication abilities, customer orientation and basic technical troubleshooting skills. It offers an excellent opportunity to gain experience in customer support domain.
Salary and Perks for Rackspace Jobs
As per the notification, the starting monthly salary offered for Customer Service Specialist is around Rs. 35,400.
Additionally, Rackspace Technology provides following benefits:
- Remote working option
- Performance linked incentives
- Medical insurance
- Professional development opportunities
- Paid time off
- Company stock options
- Retirement savings plan
Eligibility Criteria for Rackspace Recruitment
If you want to apply for Rackspace Technology customer service jobs, ensure you meet these eligibility criteria:
Educational Qualification
- 12th pass or Graduate degree in any discipline
Age Limit
- Minimum 18 years of age
Key Skills Required
- Communication and listening skills
- Basic technical troubleshooting
- Customer service orientation
- Multitasking and time management
- Teamwork and collaboration
- Problem solving attitude
Relevant experience in customer support roles will be preferred. Freshers can also apply.
How to Apply for Rackspace Customer Service Jobs?
Eligible applicants can apply for Rackspace Technology recruitment in these simple steps:
Step 1: Click on the apply button below and it will lead you to the Rackspace Careers page.
Step 2: Search and select the “Customer Service Specialist” job role.
Step 3: Click on “Apply Now” and complete the online application form.
Step 4: Upload updated CV/resume and required documents.
Step 5: Submit your Rackspace job application before the last date.
No applications will be accepted through offline mode or after 15th Sept 2023. Further communication will be sent to shortlisted candidates only.
Frequently Asked Questions
How many vacancies are there for Rackspace recruitment?
The company has not specified the number of openings. Multiple positions are available.
What is the minimum qualification required for Rackspace jobs?
Candidates should be 12th pass or graduates in any discipline.
What is the salary offered for customer service roles?
The starting salary is around Rs. 35,400 per month.
What is the last date to apply for Rackspace recruitment?
The last date to submit online application is 15th September 2023.
I am a fresher. Can I apply for Rackspace customer service job?
Yes, freshers without experience can also apply if they meet the eligibility criteria.
Disclaimer
The information provided in this blog is gathered from various online sources for general informational purposes only. We try to provide accurate details, however we do not guarantee complete correctness of all data.
Recruitment details like eligibility criteria, salary, selection process, vacancy count may change without prior notice as per company’s discretion. Applicants are strictly advised to verify all details directly with the recruiter before applying.
Our blog is not an official publication of Rackspace Technology and we are not affiliated to the company in any way. We do not promote or encourage applying for their openings through this post. Decision to apply solely rests with the reader.
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