Quality Analyst Work From Home Jobs at Teleperformance 2023

Discover Quality Analyst Work From Home opportunities at Teleperformance. Learn about roles, qualifications, responsibilities, and how to apply for remote positions.

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Quality Analyst Job at Teleperformance Overview

Are you searching for remote job opportunities as a Quality Analyst? Teleperformance offers Work From Home positions for Quality Analysts. In this blog post, we’ll delve into the details of these roles, including qualifications, responsibilities, and how to apply for Quality Analyst positions with Teleperformance while working from the comfort of your home.

Company	Teleperformance Work From Home
Role	Trainer/ Quality Analyst
Qualification	Any Graduate, 12 Pass
Experience	0-3 Years
Location	Remote (Work From Home)
Salary	2.5 LPA – 5 LPA

About Teleperformance

Teleperformance, a global leader in customer experience management and outsourcing solutions, operates in over 80 countries. Providing a wide array of services, including customer support, technical support, sales, and back-office operations across various industries, Teleperformance leverages technology and a skilled workforce to enhance customer service and operational efficiency. By boosting customer satisfaction and loyalty, Teleperformance contributes to clients’ growth through comprehensive outsourcing services.

Roles and Responsibilities of a Quality Analyst

As a Quality Analyst working from home with Teleperformance, your responsibilities encompass:

Monitoring calls of advisors and offering immediate feedback.
Ensuring agents maintain acceptable contact handling levels through monitoring and evaluation.
Reporting contact handling performance and statistics.
Meeting quality-related service level targets.
Managing Business as Usual (BAU) and compliance audits.
Providing regular feedback to team members and motivating the team.

Skills Required for Quality Analyst

Strong analytical skills.
Effective multitasking.
Team collaboration and people management.
Excellent communication skills.

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How to Apply for Teleperformance Quality Analyst Work From Home Jobs

Are you ready to explore remote Quality Analyst roles with Teleperformance? Here’s how to apply:

Click on the “Apply here” button provided below.
You will be redirected to the official company career page.
Locate and click on “Apply Online.”
If you haven’t registered previously, create an account.
After successful registration, log in and complete the application form with all the necessary details.
Submit all requested documents, such as your resume, mark sheet, and ID proof.
Ensure the accuracy of your application details.
Verify that all entered information is correct.
Finally, submit your application after thorough verification.

Click here to apply

Benefits of Working From Home as a Quality Analyst with Teleperformance

Working as a Quality Analyst from the comfort of your home with Teleperformance offers a range of advantages:

Work-Life Balance: Teleperformance understands the importance of work-life balance. Remote work allows you to better manage your work commitments while tending to personal responsibilities and enjoying a flexible schedule.
No Commute: Say goodbye to daily commutes to the office. Working from home eliminates the stress and time associated with traveling to a physical office, providing you with more time and energy for your tasks.
Geographical Flexibility: Regardless of where you’re located within India, you can access quality analyst roles at Teleperformance. This geographical flexibility opens doors to job opportunities regardless of your location.
Personalized Workspace: You have the freedom to create a personalized workspace that suits your preferences and productivity. Whether it’s a quiet home office or a cozy corner, you can tailor your environment to enhance your work experience.
Reduced Expenses: Remote work translates to cost savings. You’ll save on commuting expenses, work attire, and daily lunches, contributing to your financial well-being.
Career Growth: Teleperformance is committed to the professional growth of its employees. As a Quality Analyst, you’ll have opportunities to advance your career within the company, with the potential for growth and development in your chosen field.
Enhanced Productivity: Many individuals find that working from home allows them to focus and concentrate better on tasks. The absence of office distractions often leads to increased productivity.
Health and Safety: In challenging times, working from home promotes health and safety by minimizing exposure to public spaces and potential health risks.

Joining Teleperformance as a Quality Analyst provides you with these benefits while contributing to the success of a global leader in customer experience management.

Frequently Asked Questions

What is the role of a Quality Analyst at Teleperformance’s Work From Home program?

A Quality Analyst at Teleperformance’s Work From Home program is responsible for monitoring and providing feedback on calls, ensuring quality standards are maintained, and contributing to the overall improvement of customer service.

Can I apply for the Trainer or Quality Analyst position if I have just completed my 12th grade?

Yes, Teleperformance welcomes candidates who have completed their 12th grade (or equivalent) for the Trainer and Quality Analyst positions. However, qualifications and experience may vary by specific job openings, so it’s advisable to review job requirements for each role.

Is prior experience required for these roles, or can freshers apply?

Teleperformance offers opportunities for both experienced professionals and freshers. Depending on the specific job opening, some positions may require prior experience, while others may be open to candidates with no previous work experience.

How does the remote work setup function for Trainer and Quality Analyst roles?

Teleperformance’s remote work setup allows employees to work from the comfort of their homes. The company provides the necessary tools and training to ensure employees can effectively carry out their roles remotely.

Are there opportunities for career growth within Teleperformance’s Work From Home program?

Teleperformance is committed to the growth and development of its employees. Depending on your performance and career goals, there are opportunities for career advancement within the company, both in remote and on-site roles.

Disclaimer

The recruitment information provided in this blog post is for informational purposes only. While we strive for accuracy, we do not guarantee the completeness, accuracy, reliability, suitability, or availability of the information presented. We do not endorse any specific company or recruitment process mentioned herein. Please follow Teleperformance’s official application process and consult professionals for career-related decisions. Our services do not incur any fees for job information.

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