AMEX Recruitment 2023: Seeking Digital Travel & Lifestyle Consultants

Are you a passionate individual with a deep understanding of luxury travel and lifestyle? Join Amex as a Digital Travel & Lifestyle Consultant and curate personalized experiences for high-net-worth individuals and Platinum Cardmembers. As an expert relationship manager, you’ll provide consultative recommendations, manage customer preferences, and deliver world-class customer experiences.


Amex: Company Overview

Discover a rewarding career with Amex (American Express), a global leader in payment solutions and premium travel services. Our mission is to deliver unparalleled customer experiences, making transactions safer, easier, and more rewarding. Join a diverse, inclusive team of over 65,000 colleagues across 130 countries, dedicated to excellence and innovation. Our values of integrity, quality, respect, and teamwork create a supportive environment for your professional growth.

Company NamePosition Name
American ExpressDigital Travel & Lifestyle Consultant
ExperienceOther Notable Requirements
3-5 yearsStrong destination knowledge
Proficiency in Global Distribution Systems (GDS)
Excellent communication skills
Detail-oriented and organized
Degree in Hospitality, Travel Management, or a relevant field
Fluent in English; additional languages a plus
Passion for luxury travel and lifestyle

Responsibilities and Duties of a Digital Travel & Lifestyle Consultant at Amex

  • Foster strong relationships with high-value customers, innovating to meet their travel and lifestyle needs.
  • Leverage extensive knowledge of upscale destinations, hotels, and activities to provide tailored recommendations.
  • Utilize Global Distribution Systems (GDS) like Amadeus and Sabre to make accurate reservations.
  • Create unique travel itineraries and luxury lifestyle experiences based on customer needs.
  • Showcase Platinum Card benefits, privileges, and value-added propositions.
  • Provide exceptional support for the American Express Travel Online platform.
  • Manage end-to-end servicing including bookings, modifications, cancellations, and issue resolution.
  • Stay updated on emerging destinations, tourism trends, and exclusive offers.
  • Collaborate with hospitality brands to design exclusive privileges.
  • Document customer preferences and travel history for personalized service.

Job Requirements for Amex Digital Travel and Lifestyle Consultant

  • 3-5 years of experience in customer service, travel consultancy, or concierge services.
  • Passion for luxury travel and lifestyle with strong destination knowledge.
  • Excellent communication skills for effective engagement with high-net-worth individuals.
  • Proficiency in Global Distribution Systems (GDS) such as Amadeus and Sabre.
  • Technical proficiency in MS Office suite and multitasking abilities.
  • The solution-oriented mindset to address complex customer needs.
  • Detail-oriented, organized, and able to prioritize effectively.
  • Degree in Hospitality, Travel Management, or a relevant field.
  • Fluent in English; additional languages are a plus.


As a Digital Travel & Lifestyle Consultant at American Express, you’ll enjoy:

  • A collaborative and innovative work culture that values diversity and inclusivity.
  • Industry-leading training, coaching, and mentoring for career development.
  • Flexible work arrangements and comprehensive well-being programs.
  • The attractive compensation package includes incentives and benefits.
  • Opportunities for advancement within a global and diverse company.

Join Us

Amex (American Express) provides an equal-opportunity employer committed to diversity and inclusion. We welcome candidates of all backgrounds and protected characteristics. Shape global customer experiences with American Express – apply today!

How to Apply for Amex Digital Travel & Lifestyle Consultant

To apply for this exciting opportunity, please follow these steps:

  • Online Application: Click the “Apply Now” button below or visit the Amex career page to submit your application.
  • Resume Submission: Attach your updated resume, showcasing your relevant experience and skills.
  • Cover Letter: Include a brief cover letter outlining your passion for luxury travel and your alignment with American Express values.
  • Qualifications Match: Ensure your qualifications and experience match the outlined requirements for the position.
  • Shortlisting: Our team will carefully review all applications and shortlist candidates who closely match the criteria.
  • Interview: If shortlisted, you will be contacted for an interview to discuss your background and aspirations further.
  • Selection: Successful candidates will receive a formal offer and join our exceptional team of Digital Travel & Lifestyle Consultants.


The information provided in this job posting is intended to outline the main responsibilities and qualifications for the Digital Travel & Lifestyle Consultant position at Amex (American Express). It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. The company reserves the right to modify, add, or remove any aspects of the job description as needed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. American Express provides an equal opportunity and employer committed to diversity and inclusion.

Please note that only shortlisted candidates will be contacted for further steps in the application process.

This disclaimer ensures transparency and clarifies the scope of the job posting while also communicating the company’s commitment to diversity and inclusion.

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