Amazon Hiring Delivery Support Associates for Work from Home Jobs in 2023

Amazon, the global e-commerce and technology giant, is hiring Delivery Support Associates for remote work from home jobs in 2023. With the massive growth in its delivery operations, Amazon needs customer support agents to ensure smooth deliveries and handle customer inquiries. Read this post to know complete details about Amazon delivery support associate work from home job vacancies, eligibility criteria, salary, selection process and application procedure.


About Amazon

Founded in 1994 by Jeff Bezos, Amazon is a Fortune 500 company and one of the most valuable brands in the world. Headquartered in Seattle, Washington, Amazon started as an online bookstore but has diversified into various product categories to become a leading global e-commerce platform. The company is also a major provider of cloud computing services through its subsidiary Amazon Web Services.

Job RoleDelivery Support Associate
Company NameAmazon
Job LocationRemote Work from Home (Kolkata office if required)
Employment TypeFull-time
Experience RequiredFreshers/Entry-level
QualificationGraduate in any discipline
Key Skills RequiredCommunication skills, problem solving, basic technical knowledge, typing speed, multitasking ability, customer handling skills
Roles & ResponsibilitiesHandling customer queries, coordinating with delivery partners, resolving delivery issues, providing updates to customers, logging details in systems, guiding on returns/refunds, escalating complex complaints
Salary OfferedRs 4,40,000 per annum

Amazon Delivery Support Associate Job Openings

Here are complete details about the latest Amazon delivery support associate remote job openings in 2023:

Job Title:

Delivery Support Associate

  • Job Location: Work from Home (Kolkata if working from office)
  • Number of Vacancies: Multiple
  • Salary: Rs 4,40,000 per annum

Eligibility Criteria

To be eligible for the delivery support associate position, candidates must fulfil the following eligibility criteria:

  • Graduate in any discipline
  • Minimum 18 years of age
  • Fluency in Bengali/Hindi (written and spoken)
  • Good communication and interpersonal skills
  • Basic computer proficiency
  • Ability to work flexible shifts including nights, weekends and holidays

Key Responsibilities

The key roles and responsibilities of an Amazon delivery support associate include:

  • Handling customer queries and complaints via call, chat or email
  • Coordinating with delivery partners, drivers and shippers
  • Resolving issues to ensure on-time deliveries
  • Logging details of issues in internal systems
  • Providing real-time delivery updates to customers
  • Guiding customers on returns and refunds process
  • Escalating complex complaints to concerned teams

Skills Required

To succeed as a delivery support associate, candidates must possess the following skills and qualities:

  • Excellent communication and people skills
  • Problem solving attitude
  • Basic technical knowledge
  • Typing speed of 20-30 wpm
  • Multitasking and time management skills
  • High patience and composure
  • Data entry skills
  • Familiarity with CRM tools

Selection Process

The selection process will include:

  • Initial screening based on age, location and education
  • Online assessment test
  • Telephone or video interview

How to Apply for Amazon Delivery Support Jobs

Eligible and interested candidates can apply for the Amazon delivery support associate vacancies through the following process:

  • Click on the apply here button below and it will lead you to amazon’s job page.
  • Click on the relevant job link and go through the job description
  • Click on Apply and create an account if you are a new user
  • Fill the online application form with all required details
  • Upload updated resume and documents
  • Submit the application before the last date


Amazon’s delivery support associate is an excellent work from home job opportunity for fresh graduates wanting a career in customer service. It offers a good salary, benefits and career growth prospects. So, eligible candidates must apply soon once the job notification is released on the company website. Stay tuned for more updates on Amazon work from home jobs in 2023.

Frequently Asked Questions

What is the salary for Amazon Delivery Support Associate?

The salary offered is Rs 4,40,000 per annum for the Delivery Support Associate role.

What are the key skills required for Amazon Delivery Support Associate?

Key skills include communication skills, problem solving, basic technical knowledge, typing speed, multitasking ability and customer handling skills.

What is the job location for Amazon Delivery Support Associate?

It is a full-time remote work from home job opportunity. Candidates can work from home or from the Kolkata office.

What is the eligibility criteria for Amazon Delivery Support Associate?

The eligibility criteria includes – graduate in any discipline, 18+ years of age, fluency in Hindi/Bengali, good communication skills.

What is the selection process for Amazon Delivery Support Associate?

The selection comprises initial screening, online assessment, and telephonic or video interview rounds.


This blog post is for informational purposes only and does not constitute an offer or invitation for recruitment on behalf of Amazon.

The information provided about job vacancies, eligibility criteria, selection process, salary packages and other details are sourced from publicly available sources and cannot be independently verified. Readers are advised to visit the official Amazon careers page for latest updates and authentic information.

The blog publisher does not make any guarantees about the accuracy or validity of the third party information shared in this post. Amazon may change or update the job details without notice. All logos and trademarks used are the property of their respective owners.

The blog publisher is not affiliated with Amazon and does not endorse or recommend any specific companies, products or services. The blog publisher shall not be held liable for any losses incurred by readers relying on the information provided in this post. Readers are advised to practice due diligence before applying to any job opening or company.

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